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Why RAJAR isn’t the talking point it once was

Posted on Tuesday, August 11th, 2009 at 8:55pm. #

Closed - gone home to listen to network shows from London

“RAJAR day” was always very exciting. Every three months, the radio industry’s research figures, (Radio Joint Audience Research) were released at 11.00am with a sense of real excitement.

The figures were released (via fax, I presume) earlier in the day. The radio group’s research expert then had a few frantic hours poring through the figures to release the inevitable good news press release on the dot of 11.00am. “Best figures ever” was what everyone hoped for. “Smalltown FM achieves 20% increase in reach among 35-44 year-old women” was what we normally got, masking the fact that, overall, the station completely tanked. A huddled get-together for all staff just before 11.00am was the order of the day, followed by a self-congratulatory story in the 11.00am news bulletin. If the figures were exceptionally good, production would swing into action with a “thanks for keeping us the most listened-to radio station for men aged 25-34 in this area!” ballsy bit of audio, which would then be scheduled out of the news for the rest of the day.

For those in radio, how your competitors had done was sometimes rather a mystery (yes, you knew how they’d done in your area, but not overall), so telephone calls were made, and numbers traded. For those with a keen interest in the radio marketplace, the day was spent chatting to friends elsewhere in the industry, swapping notes and working out who was still in a job and who was out. Oh dear, I don’t fancy Pennine Radio’s figures much. Have you seen Radio Tees? Virgin Radio has just sacked their programme director again. That kind of thing.

Things have changed.

Most radio companies were in the stock market, so it was recognised that the business-critical nature of RAJAR figures could have quite an impact on stock market shares. So, the RAJAR figures are now released to the public, and the market, at 7.00am. They’re released to the industry after the close of the stock market the previous night; so there’s ample time to work out the most positive statement. (Or the most negative).

RAJAR figures are also available to everyone, at www.rajar.co.uk – where you can download the lot. Not just that, but websites such as Media UK ingest these figures into historical graphs, so you can see at a glance how stations are doing. No more horsetrading of figures, or waiting for the clever people to do them; it’s all there as soon as you get into the office.

Radio Today reprint the press releases from radio stations; Media Guardian does a little more analysis; but the rush to discuss figures has now, almost entirely, disappeared. There’s no longer the adrenaline rush. Which is probably good – a quarter’s bad figures does not necessarily mean that the entire radio station is broken.

So, if you wondered why very few people get excited about RAJAR-day these days: now you know.

7 comments

James Cridland
commenting at August 11th, 2009 at 9:00pm

PS: the resurgence of Capital is rather put into perspective: yes, best figures since 2005, but… oooh dear: http://www.mediauk.com/radio/rajar/3/95.8-capital-fm

Adam
commenting at August 11th, 2009 at 9:18pm

I always found it amusing how stations persist with the self congratulatory jingles using terms like ‘reach’ which the average listener doesn’t know, or care, about.

Paul Easton
commenting at August 12th, 2009 at 5:39am

“They’re released to the industry after the close of the stock market the previous night”.

Not any more – stations now get the embargoed figures at 1.30pm on the Wednesday. Presumably because hardly any commercial radio companies are still listed on the stock exchange.

I agree with Adam re. stations using terms such as ‘Reach’ in their on-air promotions – to most listeners its meaningless. It makes far more sense to say “more people are listening” than “our reach has gone up”.

Tim Johns
commenting at August 12th, 2009 at 6:27am

I work in local radio, and I reckon the lack of excitement is a good thing.

I’m tired of people hopping up and down and getting all excited or depressed about a few thousand listeners here or there each quarter.

People get happy or sad about figures as small as 2000 listeners. Unless I’m mistaken – that’s within the number of people that just ONE RAJAR diary can represent…therefore, in my book, is pretty meaningless.

John Plunkett
commenting at August 12th, 2009 at 9:31am

The fact that Rajar abolished the press conference didn’t help maintain what little ‘buzz’ there was about the figures. Although given that barely a question was ever asked of the ‘expert panel’, you can understand why they did it. Capital – long term down but v impressive quarter. Shame for Global that the rise appeared to come at the expense of Heart, rather than Magic, also owned by… Global.

Adam Bowie
commenting at August 12th, 2009 at 10:45am

Yes. It’s very nice to get RAJAR figures at a reasonable hour. It means you can actually go home at a decent time too – something that wasn’t possible when they were released at 5.30pm.

Of course, the worst period was when they were released at the really anti-social 6am. For me, that meant an early cab. A freezing wait in the pre-dawn outside RAJAR’s offices (the Q4 release is in late January, and 6am is no fun in January). Then a dash back to the office to prepare a press release by mid-morning.

The release times have jumped around quite a lot over the years. When I started in radio it was about 9.30am with a trip to RAJAR’s then offices down near Harrods in Knightsbridge.

Spike Nesmith
commenting at August 12th, 2009 at 11:25am

=D awesome stuff! Don’t forget those other spin classics, like always claiming the number one spot (sourced from an utterly obscure demographic, like ‘men aged 32-33 who are married to my wife’) and “thanks to YOU, we’re [town]‘s fastest growing radio station!”, a feat more easily achieved by those stations in the tank rather than those at the top.

…oh gawd, I just thought back there; I’ve worked for THREE [town]‘s fastest growing radio stations! /facepalm Where did I go wrong???

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