James Cridland

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A radio futurologist writing about what happens when radio and new platforms collide

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Listening to TOKYO FM on your keitai

Posted on Wednesday, January 27th, 2010 at 10:00am. #

Radio on the mobile phone

Just like in Europe, listening to the radio on a mobile phone is more and more popular. Working with one of the big operators, TOKYO FM has done a neat trick – augmenting the listening experience over FM with additional information via IP. The concept is similar to Nokia’s Visual Radio – it uses FM for the audio and additional stuff over IP. You tell the phone where you live, and the FM radio app configures the phone to include the local radio stations it should be able to pick up, and the additional information. Unlike Visual Radio, the additional information just appears, without having to manually switch the visual radio service on.

Not only can TOKYO FM monetise their listeners by showing them advertising, they can also sell the songs they play; TOKYO FM runs its own mobile download service. Advertising can be interactive, too. And the app can even be ‘skinned’ for your favourite radio station.

This is a really interesting way of augmenting the user experience: using FM broadcast’s reliability and scalability, but additional personalisation and information over IP. The push notification is operated by the mobile phone operator – KDDI in this case – rather than the broadcaster.

(As an aside, RadioDNS is very similar to this, but since RadioDNS operates on what the radio can actually receive, rather than any preset pre-configured list, it requires no user setup; and the broadcaster is more in control of the messages that appear.)

And it’s a good job that TOKYO FM is trying hard to make their listening experience as good as it can be; since mobile phones also pick up live television, which is broadcast as well in a special (and non-standard, of course) way. Here’s an image of the same phone watching the television – with some of the ad banners that also appear when listening. The ad banners are there because the internet browser controls are available to the phone’s OS in other applications; and the TV broadcasts use ISDB-T HD television (yes, they’re actually, bizarrely, HD broadcasts, even though the display probably won’t be the resolution that HD actually makes available.

This is the third of four articles about TOKYO FM, the innovative station in Japan. In the last part tomorrow, discover why TOKYO FM’s now-playing information is always 100% correct, and why it’s a win-win for everyone.

- If you don’t want to miss any postings in this series, you can subscribe to this blog in Google Reader or via email.
- I’m in Asia, learning about radio around the world. Here’s where I am and when.
- Want me to present everything I’ve learnt to your teams in Europe when I’m back? Here’s how to get in touch.

8 comments

gcn1
commenting at January 27th, 2010 at 12:09pm

TOKYO FM: Augmenting the mobile radio listening experience over FM with additional info via IP.– http://bit.ly/bnPw5d /by @jamescridland

This comment was originally posted on Twitter

chagota
commenting at January 27th, 2010 at 1:24pm

Hope someone here reads this! Radio on a mobile phone: FM combined with IP via @jamescridland’s blog http://j.mp/bNpqxc

This comment was originally posted on Twitter

Josh
commenting at January 27th, 2010 at 1:29pm

As you point out, this is just like Visual Radio. Used by almost no-one in Europe*.

* anecdotal evidence

shawnyeager
commenting at January 27th, 2010 at 1:37pm

Augmenting the mobile radio listening experience over FM with additional info via IP http://bit.ly/bnPw5d /via @gcn1

This comment was originally posted on Twitter

James Cridland
commenting at January 27th, 2010 at 4:13pm

Josh – as the man who helped Nokia officially launch Visual Radio in Monaco many moons ago, I’m intimately familiar with the product and why it failed. I’d agree nobody uses it any more, though I enjoyed the trip to Monaco and the after-party.

Visual Radio didn’t fail because of the concept of FM+IP; it failed because:

1. The ‘Visual Radio app’ had to be configured by the user before it would give them a list of stations that supported it. (This is no different. RadioDNS fixes that).

2. Unlike the TOKYO FM thing, the ‘Visual Radio’ bit had to be selected by the user every time they listened to the radio. It didn’t appear automatically.

3. Unlike mobiles in Tokyo, we all had to pay per byte of bandwidth in those days, so it cost consumers money every time they fired up the application.

4. Only Virgin Radio supported it – only one rather esoteric FM station in London. Later, along came a few of GWR’s stations. But that was it; the BBC failed to support it (that’s 50% of your audience right there). And Virgin couldn’t even promote it on-air, since it didn’t work nationally or on DAB.

5. The backend software provided for Nokia by a third party was utter crap, and I spent many hours (successfully) getting an API written for it so we didn’t have to touch the thing

6. It wasn’t actually very good.

I’d hate you to think that FM+IP isn’t a valid way of augmenting the radio experience. We’ve learnt lots since.

Adam
commenting at January 28th, 2010 at 11:05am

With regards to presenting your learnings, perhaps you could get together with the Radio Academy to do a presentation on radio around the world and translating the developments to UK stations?

Adam
commenting at February 4th, 2010 at 11:57pm

Re above, good to see this pop into my inbox today from the RA:

Speaking of branch events, I can exclusively reveal that radio futurologist extraordinaire Mr James Cridland will soon be giving the London Branch an insight into what he’s been learning on his recent trans-global expedition. It should be a fascinating evening, so make sure you clear your diary for the 24th Feb from 6pm at the Gibson Building, Rathbone Street, London. Registration will open shortly.

DickTaylor
commenting at February 6th, 2010 at 6:52pm

In Tokyo like in Europe, listening to the FM radio on a mobile phone is more and more popular. http://tinyurl.com/yjmc9rf

This comment was originally posted on Twitter

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