James Cridland's blog

A radio futurologist writing about what happens when radio and new platforms collide

« | Blog index | »

ITV1 HD – massive world cup fail

Posted on Saturday, June 12th, 2010 at 8:44pm. #

I bought a Freeview HD box today; partially because it might have been fun to have watched the World Cup in HD.

Turns out I made the wrong choice – ITV1 HD managed to go to an ad break at the worst possible time. Watch the video above to discover how badly they messed up.

Adrian Chiles at half time apologised for ‘some breaks if you were watching in HD’ – hardly an honest apology – and the channel’s been in SD since.

I’m reminded of a friend of mine, who claims he only watches ITV “when he’s pressing the channel up button”. A huge embarrassment.

10 comments

Nic
commenting at June 12th, 2010 at 9:50pm

Pathetic ITV in the United Kingdom.

140Char » Twitter explain reasons for recent reliability problems
commenting at June 12th, 2010 at 10:34pm

[...] Unlike the HD coverage provided by UK national broadcaster ITV1 – who decided to show an advert during the opening minutes of the match. At the exact moment England scored! [...]

Paul Easton
commenting at June 13th, 2010 at 12:05pm

“I’m reminded of a friend of mine, who claims he only watches ITV “when he’s pressing the channel up button”.”

I don’t think it was me but it could well have been.

Didn’t ITV get some stick a few years ago by cutting to an ad break at a crucial moment when they had the F1 rights?

Owain
commenting at June 15th, 2010 at 11:46pm

Please stop all the over-reacting and which hunting. How childish to use language like ‘ITV decided to put on an advert break’ this is supposed to be a sensible discussion.

I’ve made on-air mistakes, they happen, in any line of work. You have no idea about the circumstances leading to the error so don’t treat it so differently just because of the event and the by-annual rivalry between ITV and BBC.

We all put our max effort in to a broadcast. leave it alone.

James Cridland
commenting at June 16th, 2010 at 7:39am

No, I’ve no idea, Owain, about the circumstances at all.

But you seem to suggest that the viewer should be grateful for anything, and not mind because someone pressed the wrong button and missed the most important part of the match; and apparently a half-arsed and frankly dishonest apology is apparently just fine too.

This was a hugely important national event – and for ITV to mess up with this magnitude over such an event does make it worse. This is hardly an errant ad going over the Jeremy Kyle show…

Terry Purvis
commenting at June 16th, 2010 at 7:58pm

“I’ve made on-air mistakes, they happen, in any line of work.”

Naturally, as we all do. However most go unnoticed, except by the person making it, but as James said this mistake was a howler and flak should have been expected WHATEVER the circumstances, of which the viewer/listener couldn’t give a toss.

I found, when in that situation, an apology and some humility was always the best approach rather than complaining about how much effort went into it.

Owain
commenting at June 17th, 2010 at 12:09am

I see your point James, but saying that is like saying we should try harder cos there’s a World Cup on, suggesting we don’t always give 100%… it wasn’t me by the way!

Perhaps I’m just bitter after being in more trouble for taking Radio4 off air than my colleague was for ditching Sports Extra :)

Ray Woodward
commenting at June 20th, 2010 at 7:36am

I see that ITV have now (apparently) gotten You Tube to block that video – on copyright grounds ..:)

Ray Woodward
commenting at June 20th, 2010 at 7:38am

I see that ITV have have (apparently) gotten You Tube to block this video on copyright grounds ..:)winere

R Freeman
commenting at June 21st, 2010 at 1:30pm

Owain, the trouble is that ITV has previous form in exactly this type of “goal missed because of fumble fingers” error.

http://www.guardian.co.uk/media/2009/feb/05/fa-cup-itv-boss-sorry-for-missing-goal

James, interesting to see that YouTube has taken that clip down because of ITV complaining about ‘rights’. Seems they’re also keen to airbrush this episode out of history too.

Leave a comment

Here's my commenting policy