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How not to throw a programme trail together

Posted on Monday, August 29th, 2011 at 7:14 pm. #

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So, I’m currently listening to WBUR, the NPR news station for Boston, MA. I was curious to see, since there’s one dead and half a million without power in Massachusetts, how WBUR was covering the story at roughly midday on a Monday. The quick answer: it’s not – it has an old interview (from March) running on Fresh Air, and then we’ll hear Talk of the Nation: both syndicated programmes. (In between, we have a short local news bulletin).

But it was the commercial break that interested me most (or whatever it’s called in NPR-speak). We were treated to half a minute of rubbish jazz, followed by a long list of NPR’s underwriters. Then, some local information from WBUR, during which we were told what was coming up, the weather, and we were told how to subscribe to a bewildering amount of email newsletters from the station.

And then to end the break we had a ten-second trail, which went, in its entirety:

Music: jazz [leave for few seconds to establish]
MVO (serious): “Looking back at 9/11… ten years on. All next week… only on WBUR.”
Music fades

I found this bizarre on a number of levels.

First, the music was a peculiar choice: I have an aversion to NPR-crappy-jazz as it is, but it sounded particularly incongruous here. This was the worst attack on US soil, not something to order a latte by, or slowly sip a Manhattan.

Second: what is the programme or strand being promoted here? This is a local story to WBUR, since it’s from Boston’s Logan Airport that the terrorists boarded the ill-fated planes. There’s nothing about that here, to give this local relevance – and nothing to communicate what to expect next week.

Third: is WBUR really telling me that no other media owners will be covering the tenth anniversary of 9/11? Would I really hear nothing on competing stations, television, and print media? Has Fox News, CNN, or CBS really totally forgotten about this event? Or is this nothing more than, bluntly, treating your listeners like morons?

I went to the WBUR website to discover more information about the 9/11 programmes, and why I should listen. There is no information about them. (There’s also, incidentally, no information about the currently-airing Fresh Air: they don’t link to the main Fresh Air website, and, instead, just have stale information about the last episode).

Please: if you’re going to write a programme trail, or commercial, give me a good reason to act. Tell me something I don’t know. Make it easy to find more information. Respect my intelligence. And, most of all, respect my time. Particularly if you are paid-for by listeners like me.

I’ve written some incredibly positive things about NPR’s online stuff. It’s a constant let-down to me that the on-air product from NPR stations is so poor.

What’s a radio futurologist know about writing radio commercials? I did the job for ten years, and won a number of awards for my work. Read more

5 comments

Patrick
commenting at August 29th, 2011 at 7:46 pm

hi James,
I agree with you on one level: daytime NPR affiliates can be very sleepy. They seem to cater for an audience of retired teachers and academics who have the time to listen to the programs while they run their errands (I assume that 95% of people are listening in their cars, and the rest podcast and listen later). Still, you learn a lot about America listening to NPR, and it is miles better than the content on most commercial US radio. As I am sure you know, US commercial radio is either drive time political opinion (Rush Limbaugh etc), Christian evangelism or endless sports phone-ins. And for the most part, it is awful. The only exception I can think of is Bloomberg Radio, which is slowly getting traction. Their financial morning news program is superb: it assumes that its listeners are smart, and its guests are opinion leaders in the world of finance and business.

Major local public radio stations (NYC, Boston, Chicago, Philly, LA) often have one or two flagship shows which can be syndicated nationally. WBUR has On-Point, which is nearly always interesting, runs two hours every morning, and has pithy, substantive interviews with experts on whatever is the topic that is being discussed. On Point is syndicated in the New York area and probably other parts of the country too. New York’s WNYC has an excellent phone-in program in the 10-12 noon slot, hosted by Brian Lehrer, which deals with local issues.

Personally, I think the best current affairs programs on NPR are weightier and less poseur-heavy than those run by the BBC (Radio 4 particularly). They tend to be more balanced politically, and their hosts deliberately eschew the attitude that the BBC seems to require of its broadcasters. This may make it more boring, but you learn more from it.

William Turrell
commenting at August 30th, 2011 at 10:07 am

As an occasional non-US NPR listener, there doesn’t seem to have been very much on the Vermont stations either – every time I’ve tuned in it’s been BBC World Service, although I’m impressed at how well resourced WNYC seems to be (and they also have a 4-hour show co-produced with PRI called ‘The Takeaway’ which acts as an alternative to Morning Edition and which I think I prefer, personally.)

On Saturday night I turned into a non NPR station in New York for a few minutes and they spent most of it moaning about how Hurricane Irene had been blown out of all proportion and was merely an opportunity for positive spin by Obama.

Lars Hoel
commenting at September 8th, 2011 at 3:38 pm

Hi from New York,

They’re called promos. “Commercial” implies money has changed hands (or someone fervently hopes it will). I guess “programme trail” means roughly the same thing in the UK.

Each station handles promo production differently. At large stations there’s an entire department in charge of writing and producing them. Sometimes it’s just the Production Manager, who does them in his or her copious spare time. Often one person writes the copy and another (sometimes an announcer) actually produces the promo.

Sometimes there’s no copy to write; the promo comes pre-packaged from the program’s producer, complete with a ten-second “crappy jazz” tail for a voice-over (“Tonight at 8 on WXYZ, your listener-supported NPR station.”)

The individual almost always missing from this picture is an editor. Rarely is the copy given to someone with the authority to say, for example, “Really? Only on WBUR? Are you sure that’s accurate, or even necessary?”

In theory the Program Director is responsible for all content that goes on the air, not only in terms of what it says but how it sounds. But few PDs I know of actually vet their promos before they’re broadcast and veto the ones with bad writing or production.

Coordination with the station’s web site is a whole ‘nother ball game as each broadcaster comes to terms with this World Wide Web thing, now twenty years on. That’s handled by yet another department, one that’s sadly not always in sync with what’s happening on the air.

All best,
Lars

James Cridland
commenting at September 8th, 2011 at 4:09 pm

Hi, Lars,

I think the term “commercial”, “promo”, “spot” and “trail” are interchangeable, being honest – but I agree that an editor would have been a good thing here.

Similarly, the same “coming up at 1 o’clock” information was repeated in four breaks between midday and 1 that I listened to. Again, this is treating listeners as morons: but what’s concerning is that clearly nobody’s actually listening to the ouput…

Lars Hoel
commenting at September 8th, 2011 at 4:22 pm

Going back to your original reason for tuning in, here’s how one very tiny local station reacted to the weather emergency: http://http//www.nytimes.com/2011/09/05/nyregion/radio-dj-in-catskills-offered-a-lifeline-during-the-storm.html

For me, this is what radio is all about.

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