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Where radio and new platforms collide. With beer.

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HD Radio’s UK parallels

Posted on Friday, July 13th, 2007 at 9:27pm. #


An HD Radio.
CC licenced by Charlie @ Flickr

The globally-challenged Mark Ramsey has just posted another predictable attack on HD Radio, the US’s near-equivalent of DAB Digital Radio. It must be a Friday.

But in it is an interesting quote:
Oliver Media principal Denise Oliver says she’s yet to hear a consumer say they need to buy a HD Radio to listen to a specific station.

Now, clearly Mark is of the opinion that if a country doesn’t sell Twinkies it’s not worth writing about, so he’s not bothered to look at radio markets outside of the good old USA. But it’s interesting that there are considerable parallels between this statement from Denise Oliver, and what’s going on in the UK right now.

At its launch (which coincided with the launch of the sub-£100 DAB set) many people bought DAB Digital Radio receivers in the UK to get BBC 7, the BBC’s speech archive station. Similarly, research I saw from the DRDB many years ago showed that other BBC digital-only channels have also resulted in receiver sales. They’ve been promoted highly on BBC television and radio - nary a day goes past without hearing BBC Radio Five Live promoting their sister station Five Live Sports Extra.

But it’s interesting to look at the difference with commercial radio.

The Arrow is quite a decent digital rock radio station, run by Chrysalis Radio. I listen a fair bit to LBC 97.3, a quite decent speech station run by Chrysalis Radio. So, I’d expect to hear decent cross-promotion on the two, right? Er - no. I’ve never heard The Arrow mentioned on LBC.

Perhaps it’s an LBC thing? So, let’s nip over to Capital. They’ve two Capital spinoffs: Capital Disn– one Capital spinoff, Capital Life, which is on the national multiplex, so you’d have thought that it was ripe for cross promotion. But, and albeit I don’t listen to much Capital, I’ve never heard any.

So, lets scoot over to my old stomping ground, Virgin Radio. They run three other stations - Virgin Radio Xtreme (new rock); Virgin Radio Groove (disco/soul/Motown); Virgin Radio Classic Rock (class-oh, you guessed). Now I have heard Virgin Radio Classic Rock mentioned on Virgin Radio - when Tommy Vance passed away. And otherwise… not.

Without a few good exceptions, commercial radio doesn’t cross-promote. It doesn’t point from FM to AM; and certainly doesn’t point from FM to DAB.

There is a good reason for all of this, of course. Probably a few. Ad agencies are still interested in bulk, not niche - so one station with one million listeners is far more interesting to them than five stations with two hundred thousand each. Programme directors, and presenters, are incentivised on their own station’s results, not on the group. Flagship stations are seen as more important to shareholders than group results (witness the devastating effect of Capital’s woes on GCap). A listener to a flagship station is more valuable in terms of money than one on a niche station. Even the press focus on stations, not groups.

Now, from memory the DRDB’s research did show that people have bought DAB receivers for Planet Rock, too. But by and large, I would suggest that the quote Mark uses could well be used here, too, suitably amended. “Beer-loving radio bloke says he’s yet to hear a consumer say they need to buy a DAB Radio to listen to a specific commercial radio station.” - that type of thing.

Changing commercial radio’s unwillingness to cross-promote would be great news for DAB. However, it needs fundemental business change: both within and outside the industry. And I’m guessing exactly the same issues are responsible for HD Radio’s slow takeup in the US, a place where commercial radio, including NPR, is all there is.

6 comments

Thomas said at July 14th, 2007 at 3:13am

Aren’t the commercial station’s DAB stations different genres to their AM/FM station? With Five Live there is reasonable crossover in formats between the two.

James Cridland said at July 14th, 2007 at 6:56am

So, nobody who listens to LBC is interested in classic rock?

steve martin said at July 14th, 2007 at 12:47pm

I used to run the bit of the BBC that managed the radio cross-promotion between different services - my experience was that the most effective and successful cross-promos were for specific appointments to listen rather than generic brand promotion.

That’s great when you’re the BBC and making lots of great individual programmes on fairly broad genre networks. Commercial radio does less of this of course. Its stations are largely built around consistent streams of music programming designed by mood or format.

Of course the BBC has put energy into getting cross promotion right for good reason - it’s publicly funded and therefore has a continuing public service obligation to inform its audiences of the full range of services they’ve paid for. It also has to deliver that information in the most cost-effective manner which invariably means using strong creative on its own airwaves.

Like you James, I’ve been trying to recall examples of commercial radio cross promotion. Sadly my mind is as blank as the pages in Mark Ramsey’s passport.

Paul Easton said at July 14th, 2007 at 2:02pm

If you want an example, London’s Heart 106.2 ran an on-air cross-promotional campaign for LBC 97.3 earlier this year. As for people buying DAB receivers to listen to Planet Rock, have you seen the Pure Evoke 1-XT Marshall special-edition? It is designed to look like a Marshall amp, has the Planet Rock logo on the front and - paying homage to Spinal Tap - the volume control goes up to 11.

http://www.pure.com/Releases/Release.asp?ID=270

While there’s a strong argument in favour of shuffling listeners between your various brands - after all, if they’re switching between Capital FM, Planet Rock and XFM they’re still listening to a GCap-owned station - I agree with Steve Martin that, as far as commercial radio is concerned, there is likely to be more mileage in cross-promoting specific programmes and events rather than simply pointing people in the way of another. When Capital Gold used to do football, presenters on Capital FM would cross-promote the match coverage but would never suggest to listeners that if they wanted to hear more classic hits they should tune to 1548AM.

RF Engineer said at July 14th, 2007 at 6:39pm

Is the radio pictured and labeled here truly an HD radio?
Or is it a DRM radio?
The term “HD RADIO” is a proprietary trademark of iBiquity, and has nothing whatever to do with DRM radio (an entirely different system).
Here is the website:
http://www.ibiquity.com/corporate/trademarks
I beleive Mark Ramsey said nothing about DRM radio, as you imply.

James Cridland said at July 14th, 2007 at 6:58pm

I’ve mailed ‘RF Engineer’ directly with the following points:

1. The picture is from Flickr - click on it - and is tagged ‘ibiquity’ and ‘hdradio’. It is sourced from http://www.flickr.com/photos/ceonyc/71540828/
2. The picture, just like any picture I add to the blog, is there to brighten the page (and not to make any specific point).
3. Whether it’s HD, DRM or DAB, it’s immaterial to the point which I’m making about cross-promotion - which is a factor in why digital-only stations aren’t producing extra sales. This isn’t a technology argument.
4. WHERE do I imply or say anything about Digital Radio Mondiale? Or do you mean Digital Rights Management?

Much confusion.

Ordinarily, I don’t engage people within my comments; much less those not prepared to back up their argument with their real name. But this comment highlights, neatly, the preoccupation many have about technology and not content. The public doesn’t give a stuff.

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