There’s something wonderful about this letter (discovered today when going through some old paperwork).

First, they nicely wrote to me to say they were taking my box back - unaware of the fact that I’d paid, in full, for my box and that I’d tell the man to go away.

Second: “I would like to … remind you that ITV Digital will continue to provide multi-channel digital television far into the future”. Of course, yes. Just seven months later, the service went into administration.

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